Frequently Asked Questions
Everything you need to know about shopping with Xia Hunt.
How long does shipping typically take?
Standard shipping usually takes between 5 to 10 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our processing phase and cannot be altered.
How can I track the status of my package?
Once your order ships, you will receive an email with a tracking link. You can also log into your Xia Hunt account to view real-time updates on your delivery.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.